ANDOVER, MA, Nov 10, 2025 – Aras has been awarded the 2025 SaaS PLM Customer Satisfaction (CSAT) Award from IDC, recognizing the company for leading customer satisfaction in product lifecycle management (PLM) software. Aras was the highest scoring company in the PLM application segment.
The results are based on IDC’s annual SaaSPath Survey, which includes feedback from about 2,900 organizations worldwide. Customers rate their SaaS vendors on more than 30 satisfaction metrics, including product innovation, ease of use, integration, customer support, and overall value.
According to John Snow, research director, product innovation strategies at IDC, “Aras continues to march to the beat of a different drummer as it pursues manufacturers that want or need more control over their product development processes.”
“This recognition is especially meaningful because it comes directly from end-users, reflecting the value they see in Aras Innovator SaaS,” said Leon Lauritsen, CEO of Aras. “We believe it validates our commitment to delivering customers the same level of capability and agility they get from traditional PLM on a modern, highly scalable cloud infrastructure.”
Source: Aras
About Aras
Aras Corp., founded in 2000 by Peter Schroer, provides product lifecycle management and digital thread solutions. The company is based in Andover, Mass., with additional offices in Japan, Germany, France, the United Kingdom and Italy. Its primary offering, the Aras Innovator platform, is a low-code system designed to support product development and lifecycle management across industries such as aerospace and defense, automotive, electronics, manufacturing, energy, life sciences, shipbuilding and medical devices. The platform enables users to access product data and manage processes across disciplines, spanning the full product lifecycle and extended supply chain. As of 2024, Aras reports $17M in revenue, employs approximately 650 people worldwide, and serves more than 350 global customers.
About IDC
International Data Corporation (IDC), founded in 1964 and headquartered in Needham, MA, provides market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. The company operates in more than 110 countries and employs over 1,300 analysts. IDC delivers research, data analysis, and guidance to help IT professionals, business leaders, and investors make informed decisions. Its services include syndicated research, custom consulting, and insights into technology trends and buyer behavior. IDC serves a range of industries, including retail, manufacturing, government, health care, financial services, and energy. The company is a subsidiary of International Data Group (IDG). With more than six decades in business, IDC is recognized for its role in shaping technology decisions across the global market.