NEW YORK, NY, Nov 19, 2025 – IFS and Boston Dynamics are collaborating to support asset-intensive organizations that need to improve field operations and reduce manual inspection work. The use of Boston Dynamics’ inspection robots and the IFS.ai platform creates an agentic AI system that connects sensing, predictive analysis and field actions. Labor and skills shortages slow maintenance work and cause outages, increasing the need for technology that can supplement manual work.
IFS and Boston Dynamics presented their solution at Industrial X Unleashed in New York. The two companies showed how physical AI and agentic AI can connect field data with enterprise systems. Boston Dynamics’ Spot robots inspect industrial sites and collect operational data. Spot uses thermal cameras to detect overheating, listens for air or gas leaks, reads analog gauges, check indicator lights, identify hazards like spills, or detect voltage anomalies. The robots send this data to the IFS.ai platform, where AI analyzes the information, makes decisions and triggers follow-up actions.
The collaboration targets manufacturing, energy, utilities and mining, where field operations are critical. Since most field workers are part of the 70% of employees who do not work behind a desk, the companies support roles that generic AI tools have not addressed.
IFS and Boston Dynamics are pursuing improvements across three operational metrics:
- Safety: Inspections reduce human exposure to hazardous environments while increasing inspection frequency and thoroughness
- Efficiency: Automation enables faster decision-making and response times, optimizing resource allocation
- Uptime: Predictive insights and actions prevent failures before they occur, maximizing asset availability
Christian Pedersen, chief product officer, IFS, said: “Asset-intensive organizations face unrelenting pressure to improve operational performance. Together with Boston Dynamics, we’re delivering a truly autonomous system that connects the physical and digital worlds for the first time. IFS.ai and IFS Loops turn robot observations into enterprise action, from preventative maintenance scheduling to predictive failure analysis and automated anomaly detection. Data flows from the field into enterprise systems, decisions are made autonomously, and actions are executed back in the field, all within a single integrated platform.”
Dr. Merry Frayne, director of product, Boston Dynamics, commented: “This collaboration represents the future of industrial operations. Our robots excel at navigating complex environments and gathering critical data. Combined with IFS’s agentic decision-making capabilities, we’re enabling organizations to achieve levels of operational excellence and safety that simply weren’t possible before.”
Ron Utterbeck, CIO, Eversource, an IFS customer, said: “As the largest New England energy provider managing critical infrastructure across multiple states, this integration has the potential to radically transform our operations. As our grid continues to advance we need to utilize not only traditional data gathering but more advanced data gathering and modeling. To meet the reliability and the energy demands for our customers, we look forward to the opportunity in utilizing advanced industry technology such to enable data collection at a different level that can support routine inspections of substations and facilities with automatically prioritizing and dispatching our crews. This will allow our highly-skilled crews to be focused on the right priorities at the right time and ensure mission-critical work is completed. It’s a genuine shift from reactive to predictive maintenance.”
Source: IFS
About Boston Dynamics
Boston Dynamics, headquartered in Waltham, MA, develops mobile robots used in inspection, logistics and infrastructure work. Founded in 1992, the company offers products that include Spot, a four-legged robot for industrial inspection, and Stretch, a robot designed for warehouse case handling. Its customers span logistics operations, construction sites, industrial facilities and research organizations. The company serves hundreds of customers in more than 35 countries and employs about 800 people. Its systems focus on mobile operation, data collection and integration with existing workflows rather than fixed, repetitive automation.
About IFS
IFS AB, founded in 1983 and based in Linköping, Sweden, develops enterprise cloud and industrial AI software used by companies in manufacturing, aerospace and defense, energy and utilities, construction and engineering, telecommunications, and other service-driven sectors. Its core platform, IFS Cloud, provides applications for enterprise resource planning, asset management, supply chain management, and field service management. The AI-powered system helps organizations manage assets, optimize service operations, and use data analytics for better decision-making. IFS, employs more than 7,000 people in 80 countries. The company remains focused on customer-centric innovation, agility, supporting businesses that build, maintain, and protect infrastructure around the world.