Japan Airlines signed a nine-year “Support By the Hour” (SBH) contract with Safran covering support for up to 35 Airbus A350-900 and A350-1000 aircraft. The agreement puts four Safran companies under one contract: Safran Landing Systems, Safran Electronics & Defense, Safran Electrical & Power and Safran Ventilation Systems.
Safran said it will staff local support in Tokyo under its SBH agreement with Japan Airlines. Services include maintenance and repair, component pooling and logistics management, including on-site transportation and returning parts to the customer’s facilities. Safran also said it will use real-time data and analytics to predict maintenance needs, improve component availability and reduce unscheduled events.
“We are pleased to have concluded an agreement with Safran regarding parts maintenance for the A350. The A350 is one of our main aircraft, and ensuring its on-time performance remains a major challenge. Through this agreement, we will strengthen the partnership between JAL and Safran, support the A350’s punctual operation and aircraft quality, and better services to our passengers.” Kyohei Takizawa, Japan Airlines VP, aircraft and engineering procurement.
“We are honored that Japan Airlines has chosen Safran for this pioneering collaboration. By combining the expertise of four Safran companies we are raising the standard for tailored, long-term OEM support. Our shared goal is to ensure that Japan Airlines maintains the highest levels of reliability and service quality for its passengers across Asia and beyond.” Darren Waite, Safran landing systems executive VP customer support & services.
Source: Safran
About Japan Airlines
Japan Airlines is a commercial airline that provides domestic and international passenger and cargo air transport services. Founded in 1951, the company is headquartered in Tokyo, Japan. It operates scheduled flights across Asia, North America and Europe. Japan Airlines serves individual travelers, corporate passengers, and cargo customers through its own network and partner airlines. The company also oversees regional and cargo subsidiaries, including J-Air, Japan Air Commuter and JAL Cargo. Japan Airlines is a member of the oneworld airline alliance, which extends its global route coverage through codeshare arrangements. Its operations include passenger transport, air freight, aircraft maintenance and ground services. Japan Airlines employs about 38,000 people globally.
About Safran
Safran is an aerospace, defense, and space technology company headquartered in Paris, France. The company was formed in 2005 through the merger of Snecma and Sagem. Safran designs and manufactures aircraft engines and propulsion systems for commercial and military use. Its portfolio also includes landing gear, braking systems, avionics, and equipment for defense and space programs. The company serves airlines, aircraft manufacturers, defense organizations, and space agencies worldwide. Safran provides manufacturing, systems integration, maintenance, and technical support across its businesses. Its operations span Europe, the Americas, Asia-Pacific, and the Middle East. Safran supports civil aviation, military aviation, and space applications through supply and service programs. The company employs about 100,000 people globally.