TOKYO, Japan, Feb 17, 2026 – Ricoh has acquired Chile-based ValueTech to expand its process automation and document management capabilities. The deal was completed by Ricoh Chile S.A. ValueTech brings more than 20 years of experience in digitalization and workflow automation technologies. The acquisition supports Ricoh’s global strategy to develop intelligent workplace solutions.
Ricoh LATAM will use the acquisition to expand its workplace technology services across the region. By combining specialized teams with automation and digital solutions, the company expects to strengthen productivity, security and operational efficiency for customers and employees.
“The incorporation of ValueTech into our team is a key step in continuing to expand our presence in Latin America. Their expertise in smart process automation and document and information management complements our offering and enables us to better address the needs of regulated industries, where security, compliance and traceability are critical. We are very proud to welcome this highly experienced and specialized team,” said Diego Imperio, president & CEO of Ricoh Latin America, Inc.
With the integration, Ricoh LATAM will expand its value proposition with capabilities that include:
- Smart automation and document management: Solutions based on business process management (BPM), robotic process automation (RPA), enterprise content management (ECM), intelligent document processing (IDP) and analytics.
- Innovation with AI: Ethical and strategic application of AI for process automation, predictive analytics and experience personalization.
- Specialized consulting and customized solutions: Implementations aligned with strategic objectives, ensuring efficiency, compliance and return on investment.
- Managed services and scalability: Business models that enable expansion within organizations, generating synergies.
- Cybersecurity and digital traceability: Secure architecture for hybrid and multi-cloud environments, certified under ISO 9001 and ISO 27001.
Hernán Ballacey, founding partner of ValueTech said: “Our commitment has always been to accompany our clients on their digital transformation journey, building strong and lasting relationships based on a deep understanding of their challenges. We have achieved this with the support of world-class technology partners and by building a specialized team that fosters a culture of excellence, collaboration and communication.”
Ballacey continued: “Our solutions combine deep industry knowledge with advanced technological capabilities, such as artificial intelligence applied to document- and information-intensive processes. Joining Ricoh LATAM represents a very important strategic step for us, as we share a common vision focused on innovation, continuous improvement and customer centricity. This integration will allow us to scale our capabilities and extend our reach to organizations across Latin America.”
Takahiro Irisa, senior corporate officer and president of Ricoh’s global digital services business unit, Ricoh Company, Ltd., stated, “As we accelerate our global strategy to invest in high growth digital services such as Process Automation, this acquisition marks an important milestone for Ricoh. Organizations across Latin America are rapidly shifting toward more intelligent, secure, and automated operations. By combining Ricoh’s global digital services capabilities with ValueTech’s deep expertise – including advanced AI technologies – in smart process automation and document and information management, we can support this transformation more effectively throughout the region. Together, we will deliver reliable, compliant, and scalable solutions tailored to the complex needs of highly regulated industries in the region, helping customers achieve greater efficiency and resilience. This acquisition underscores Ricoh’s commitment to creating intelligent workplaces and driving measurable value for customers across Latin America.”
Source: Ricoh
About Ricoh
Ricoh Company, Ltd., founded in 1936, is a Japanese multinational headquartered in Tokyo, with a focus on imaging, printing, and digital services. The company provides products, including office printers, multifunction devices, production printing systems, and digital cameras, along with IT and workflow automation services. Ricoh serves industries such as healthcare, education, finance, and manufacturing, supporting organizations in managing documents, streamlining operations, and enabling digital transformation. The company operates in 200 countries and regions, drawing on technical expertise and operational capabilities developed over more than eight decades. Ricoh’s strategy centers on integrating print and digital services to improve workplace efficiency and operational performance. It focuses on developing solutions that adapt work processes to technology shifts and sustainability needs.
About ValueTech
Valuetech is a Chilean technology services company founded in 2001 and headquartered in Santiago, Chile. A team of civil engineers established the company with a focus on business process improvement. Valuetech provides document management, data capture and process automation services to enterprise clients. Its offerings include digital document capture, workflow automation, robotic process automation and document storage solutions. The company has expanded its portfolio to include AI, forensic document auditing, data protection and predictive analytics. These services support regulatory compliance, reduce operational risk and improve process traceability. Valuetech serves industries such as insurance, healthcare, financial services, pension funds and telecommunications. It works with platforms including DocuWare, UiPath and Splunk.