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Toyota SmartPath/MONOGRAM Integrates with Tekion ARC Desking

by | Aug 13, 2025

Over 240 dealerships have linked desking tools with digital retail programs, removing duplicate data entry. The change streamlines workflows, allowing teams to focus on customers and maintain smoother daily operations.
Tekion Announces Toyota SmartPath/MONOGRAM Desking Integration

PLEASANTON, CA, Aug 13, 2025 – Dealerships are seeking ways to connect online retail tools with in-store sales systems to reduce duplicate data entry and speed transactions. A new integration aims to close that gap for Toyota and Lexus retailers. Tekion has integrated its Automotive Retail Cloud (ARC) desking tool with Toyota Motor North America’s SmartPath and Lexus’ Monogram digital retail programs. The update allows Toyota and Lexus dealerships to transfer deal and customer data from the digital retail platforms into ARC, removing the need for manual entry and reducing the risk of errors.

ARC is a cloud-native platform that includes AI-powered retail, service, parts, accounting, customer relationship management and analytics in one platform to improve an auto retailer’s end-to-end operations. Tekion’s desking integration will enhance the dealer’s experience within ARC and streamline operations by eliminating the need to manually enter deal or customer information from SmartPath/MONOGRAM into ARC.

“Our Desk Deal Integration with Toyota SmartPath/MONOGRAM marks a step forward in enhancing the dealer experience,” said Guru Sankararaman, co-Founder & chief operating officer at Tekion. “By eliminating the need to manually enter deal and customer information, we’re not only streamlining operations but also empowering dealers to focus more on their customers and less on redundant tasks. This collaboration represents our commitment to driving efficiency and innovation across Tekion’s automotive retail ecosystem.”

About SmartPath/MONOGRAM

Toyota Motor North America launched its SmartPath (Toyota) and Monogram (Lexus) digital retail platforms in April 2020 to give customers a transition from online vehicle shopping to dealership purchase. The systems integrate real-time inventory, pricing, financing options and customer relationship management tools to provide a transparent buying experience. SmartPath and Monogram are used by Toyota and Lexus dealerships than any third-party platform, generating more than 150,000 customer inquiries and over 46,000 vehicle sales. The programs are live in 120 dealerships, with another 122 preparing to launch. The platforms serve the automotive retail sector across North America and are managed from Toyota Motor North America’s headquarters in Plano, TX. Customers can browse dealer inventory, compare pricing and customize payment options, with data synced to the CRM for dealer updates throughout the buying process.

About Tekion

Tekion, founded in 2016 and headquartered in Pleasanton, California, with Asia-Pacific operations in Bengaluru and a regional center in Chennai, is a cloud-native software company that provides the Automotive Retail Cloud platform. Its offerings include dealer management, customer relationship management, digital retail, service experience, analytics, Tekion Pay, virtual-to-visit tools and APIs, as well as enterprise and partner cloud solutions for automakers, financing, configurators and payments. The platform is used by more than 2,000 automotive retailers, leading-brand automakers and over 250 technology partners, connecting manufacturers, dealers and consumers through artificial intelligence, machine learning and data analytics. Tekion reported estimated 2025 annual revenue of about $750M and serves dealers, automakers and industry partners across North America, Europe and India. The company employs roughly 2,700 people worldwide and reached a valuation of more than $4B in mid-2024 following significant funding.