MIAMI, FL, July 29, 2025 – Trax has expanded its agreement with JetBlue Airways to include a cloud-based hosting solution and eMobility app. The move reflects a shift in how JetBlue is modernizing its TechOps function, focusing on digital planning, infrastructure efficiency, and long-term scalability.
JetBlue uses Trax solutions to manage regulatory compliance for its fleet of more than 280 aircraft. By adding additional Trax products to its agreement, JetBlue can integrate new tools for the benefit of the customers. The airline’s adoption of the Trax eMobility planning control app will help streamline maintenance planning and scheduling, improve technician efficiency, and lower the risk of operational disruptions. This rollout also prepares JetBlue for future upgrades to other Trax products, including eMRO.
Trax’s cloud hosting supports JetBlue’s digital transformation. Hosting JetBlue’s services on Trax’s infrastructure reduces operational costs and allows JetBlue to focus resources on business priorities. Trax provides 24/7 monitoring and support from its offices in Miami and Chennai, using dashboards for performance management and support.
“Trax is honored that JetBlue has chosen to develop their digital strategy around the Trax ecosystem today and in the future,” said Rajan Bindra, Trax’s vice president of business development. “We are confident JetBlue’s adoption of additional Trax solutions will streamline their paperless approach and maximize maintenance planning efforts.”
“Moving to a fully digital ecosystem is a critical element of delivering reliable and caring service as part of our JetForward program. Trax’s Planning Control app and transition to the cloud from a hosted server environment not only accelerates aircraft planning and scheduling efficiencies, it allows easier and more rapid adoption of both internal and externally developed AI tools to deliver better service to our customers,” said David Marcontell, JetBlue’s vice president – technical operations.
Source: Trax
About Trax
Trax, headquartered in Coral Gables, FL, is an aviation software company founded in 1999 and operates as a subsidiary of AAR Corp. The company provides cloud-based enterprise resource planning solutions, including its eMRO and eMobility platforms, which support aircraft maintenance, engineering, materials management, compliance, scheduling, and fleet operations. These tools are accessible through web and iOS apps with features such as offline access, biometric security, RFID tracking, and paperless workflows. Trax serves more than 200 customers worldwide, including commercial airlines, cargo carriers, maintenance, repair and overhaul facilities, and government fleets, covering more than 5,000 aircraft. As of fiscal year 2025, Trax generated approx. $50M in software revenue, contributing to AAR’s digital growth strategy. The company employs between 110 and 140 people and focuses on aviation maintenance management software.
About JetBlue
JetBlue Airways Corp., headquartered in Long Island City, New York, is a U.S.-based low-cost airline founded in 1998, with commercial operations beginning in 2000. The airline provides passenger air transportation and related services, including its TrueBlue loyalty program and JetBlue Travel Products. JetBlue serves leisure and business travelers across more than 100 destinations in the United States, Latin America, the Caribbean, and select cities in Europe. Operating around 1,000 flights daily, the airline carries over 40 million passengers annually. Its fleet includes more than 285 aircraft, primarily Airbus A320, A321, A220, and Embraer E190 models. JetBlue serves the commercial aviation industry and select cargo partnerships. As of the end of 2023, the airline reported fourth-quarter revenue of approximately $2.3 billion, contributing to total annual revenue of more than $7 billion. The company employs about 23,000 people and continues to focus on affordable, customer-friendly air travel.