PLANO, TX, June 5, 2025 – Siemens Digital Industries Software has received the IDC 2024 SaaS CSAT award for product lifecycle management and CAD (PLM/CAD). The recognition is based on customer satisfaction ratings collected through IDC’s 2024 SaaS path survey. According to the results, Siemens ranked among the top-performing vendors in the PLM/CAD SaaS application category, reflecting positive user ratings in this segment.
The Siemens Xcelerator portfolio of industry software includes SaaS delivery of Teamcenter X software for Product Lifecycle Management (PLM) and Designcenter X, which includes NX software and Solid Edge software for product design and engineering.
“It’s a true honor to receive IDC’s award for SaaS customer satisfaction for CAD and PLM for 2024 as we believe it validates our approach to delivering the tools that our customers need and the support necessary to make them successful,” said Joe Bohman, executive vice president, PLM Products, Siemens Digital Industries Software. “We’re pleased at the recognition from our customers as a trusted brand that delivers exceptional user experiences and industry-focused capabilities in Teamcenter X and Designcenter X. We’re committed to enabling innovation and digital transformation backed up with excellent SaaS operations and customer support.”
“IDC’s research shows that product development collaboration is driving a shift in Product Lifecycle Management and Computer-Aided Design (PLM/CAD) usage toward cloud and SaaS deployments to improve engineering time, cost, and quality metrics. However, research also shows that manufacturers have concerns regarding the impact of SaaS on security and IP protection. Based on ratings collected in IDC’s 2024 SaaS Path Survey, Siemens placed in the highest scoring group for vendors serving the PLM/CAD Software as a Service application market, indicating that manufacturers are confident in Siemen’s ability to enhance business value and reduce risks,” said John Snow, research director, product innovation strategies, IDC.
Source: Siemens
About Siemens Digital Industries Software
Siemens Digital Industries Software delivers integrated tools and services to support digital transformation across engineering and manufacturing workflows. Its offerings help companies streamline product design, optimize manufacturing, and manage operational data more effectively. The company serves sectors such as automotive, aerospace, industrial equipment, electronics, and consumer goods. Its work in areas like product lifecycle management (PLM) and manufacturing systems plays a key role in advancing digital continuity and efficiency. Headquartered in Plano, TX, it operates as a business unit of Siemens AG.